EMS World

FEB 2017

EMS World Magazine is the most authoritative source in the world for clinical and educational material designed to improve the delivery of prehospital emergency medical care.

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EMSWORLD.com | FEBRUARY 2017 17 Medical directors— Bring your medi- cal directors value by ensuring your clini- cians provide excellent medical care and know not only how to apply a protocol, but when and why. Provide access to data that demonstrates a commitment to qual- ity improvement initiatives and research. Keep medical directors informed about major incidents and include them in major decisions. Coresponders— Most of all be nice to your coresponders. Give them respect on every scene. Recognize their exceptional service as often as possible. Everyone on a medi- cal call should be involved in patient care and scene safety decisions. Include core- sponse agencies in operational decisions and training initiatives that may affect them. The media— They play a very important educational role in the community. Keep them informed about major incidents and initiatives you undertake. Realize that a news story will happen with or without you, and use opportunities to partner with the press by providing HIPAA-compliant infor- mation about incidents they're interested in reporting. Value and Quality Reporting EMS providers would do well to read the roadmap laid before us through other healthcare providers and develop dash- boards of value-based measures we could and should publicly report. Doing so would begin to demonstrate how we perform with metrics that have been applied to other healthcare provider entities. If we find things to improve along the way, at least we have a basis upon which to measure the changes we've made over time. Knowing this information will also help the EMS industry measure the effective- ness of new service delivery models and APMs we may pilot to demonstrate more value for our stakeholders. For example, if we have data showing that 61% of the patients we bring to the ED are treated and released and the costs associated with that service delivery model, what if we did something different? What impact does that have on patient outcomes? On patient satisfaction? On the cost of care? We need to be prepared for new value models in the way we deliver care. Follow- ing the concepts outlined here, we can not only be ready for the conversation but per- haps even guide it. References available online at EMSWorld.com/12292329. A B O U T T H E A U T H O R Matt Zavadsky, MS-HSA, EMT, is the chief strategic integration officer at MedStar Mobile Healthcare, the exclusive emergency and nonemergency EMS/MIH provider for Fort Worth and 14 other cities in North Texas and the recipient of the EMS World/NAEMT 2013 Paid EMS System of the Year Award. He has helped guide the implementation of several innovative programs with healthcare partners that have transformed MedStar fully into a mobile integrated healthcare provider. ENGEL MD-14F • Variable Temperature Control • Incline Operation up to 30° Off Level • Highly Efficient Engel Swing Motor - Low Amp Draws (Even At Start-Up) • Solar/Wind/Generator Compatible • 100% CFC-Free Compressor • Vibration Resistant for Extreme Conditions • Will Operate 90 °F From Ambient Temp. • UL Approved Included With Unit: DC Cord With Plug Shoulder Strap (For Easy Carrying) For first-responders, keeping their cool can be a matter of life or death, and that's why they rely on Engel. The Engel MHD13F-DM is designed to meet the needs of the EMS market for the transport of temperature sensitive medications or having cold saline solution available for induced hypothermia. ENGEL 30 OZ STAINLESS STEEL TUMBLER • Keep your coffee hot or your beverage cold, even through a double shift • Double wall vacuum insulation • Single twist, spill proof lid • Non-slip base for tough situations 900 JUPITER PARK DRIVE, JUPITER, FL 33458 | 561-743-7419 | WWW.ENGELCOOLERS.COM For More Information Circle 18 on Reader Service Card

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