EMS World Magazine is the most authoritative source in the world for clinical and educational material designed to improve the delivery of prehospital emergency medical care.
Issue link: https://emsworld.epubxp.com/i/672538
28 EMSWORLDEXPO.COM • #EMSWORLDEXPO CONFERENCE PROGRAM EDUCATOR Evidence-Based EMS Education Is Not an Oxymoron Heather Davis, EdD, NREMT-P, Baxter Larmon, PhD, MICP, David Page, MS, NREMT-P As EMS educators we teach science, but do we practice what we teach? What evidence is there in the delivery of EMS education? This session reviews what the literature describes as the best evidence in EMS education today. Don't teach the way you were taught. Learn from what has proven to be fact. MIH-CP Frequent User Management 101 Anne Jensen, EMT-P, BS Community Paramedic programs addressing the needs of frequent 9-1-1 callers are faced with a number of complexities related to intervention, care coordi- nation and behavior change. This session focuses on frequent user categories, coping behaviors of frequent 9-1-1 callers, intervention strategies, frequent user triage (identifying high risk behavior in excessive 9-1-1 use), safety and legal issues. LEADERSHIP Leadership Lightning Rounds: Operational Excellence New this year: Leadership Lightning Rounds sessions offer three short presentations based on a unifying theme. The Uber Effect: Can It Help EMS Raise the Bar on Performance? Ryan Greenberg, MBA, NREMT-P Uber drivers strive to receive a 5-star rating as they know it will drive more business their way. Would your crews treat patients differently if they knew the patient was going to evaluate them? Hospitals use a third-party evaluation program from Press Ganey to evaluate a patient's impression of clinical performance, the healthcare team and the overall hospital visit. If EMS is to work to a 5-star rating, we must change the way we think and treat our patients while we provide care. The session focuses on how to gain feedback on agency and provider care and how you can use that feedback to create stronger clinical providers and improve your agency's image. Developing a Template for Excellence Robert Lawrence, MCMI In 2015 Virginia launched its Standards of Excel- lence program to encourage those agencies who do not have the "horsepower" to acquire national accreditation to demonstrate on a state level that they have considerable levels of operational, corporate and clinical governance to be identifed as an "Agency of Excellence" in the Common- wealth of Virginia. State Workforce Development Committee member and COO of the Richmond Ambulance Authority Rob Lawrence talks through the process and offers top tips on improving orga- nizations' governance for all. How to Create (and Why You Need) a Clinical Services Department Ryan Greenberg, MBA, NREMT-P With a changing healthcare market and the future focus of payments based on performance rather than task, it is critical agencies put together the right teams to infuence clinical outcomes. Too often on-boarding of new staff, education of current staff and quality assurance of current care provided are three different departments, each with their own goals and objectives. This session discusses how to use best practices to bring new hire orientation, staff education and quality assurance processes into one united department under "clinical services" to achieve one common goal and continually improve patient outcomes. OPERATIONS The Journey to a Zero-Minute Response Time Robert Luckritz, Esq. This presentation examines the process one agency has taken to reduce the time to frst professional medical contact for life-threat- ening emergencies to less than three minutes. Discussion will be had on the role of "frst responders" both as career rescuers and through the use of volunteers and the lay public. Topics of discussion will also include the role of system status management, predictive modeling and the use of dynamic deployment. Participants will also discuss the "uberization" of healthcare and the role crowd sourcing technology can play in reducing EMS response times. The FirstNet Effect: How Change Is Coming to EMS Communications Kevin McGinnis, Brent Williams Join this engaging session to learn more about the creation, purpose and capabilities of FirstNet (the First Responder Network Authority). FirstNet is an independent government authority within the U.S. Department of Commerce tasked with building the frst nationwide public safety broadband network. Topics covered include FirstNet basics, updates on the consultation process, outreach and network planning, operational examples, the State and Local Implementation Grant Program (SLIGP), and how to stay informed about FirstNet progress. A Q&A; period will close the session. 3:30–4:45 p.m. BLS Best Evidence, Best Practice or Best Guess? Baxter Larmon, PhD, MICP, David Page, MS, NREMT-P Have you ever wondered what is involved in the process of developing an evidence-based practice? Attend this provocative session—which is geared toward providers of all levels and will feature guest panelists—to fnd out what the difference is between evidence-based and best practice and how this impacts the development of prehospital care protocols. Managing Patients in Behavioral Crisis David Glendenning, EMT-P EMS providers are dealing with a new crisis in healthcare. Behavior management is quickly moving to the top as one of the most underesti- mated needs in our patient population and from within our own ranks. This session reviews the history of behavioral medicine, challenges EMS providers face in the feld in managing and fnding care sites for patients with behavioral problems, and where we need to be headed in the future. ALS Medical Emergencies in Patients with Ventricular Assist Devices Kristopher L. Thompson, BSN, NREMT-P, RN, CCEMTP, CCRN, CEN, CFRN, FP-C As technology improves, ventricular assist devices have become an increasingly popular treatment option for patients with severe heart failure. The FDA has now approved several devices for bridge-to-transplantation, bridge-to-recovery and/or destination therapy. This session provides an overview of the features of and emergency response to a number of currently approved VADs including the Thoratec Heart Mate II, Thoratec EXPANDED FOCUS: Evolving Trends in MIH-CP WEDNESDAY, OCTOBER 5 » 2–5 PM MIH-CP Economics: What's Working? Matt Zavadsky, MS-HSA, EMT As the healthcare system evolves the defnition of value and the payment methods for care delivery, economic models for MIH-CP service lines must adapt. Financial sustainability for MIH-CP services continues to be elusive for many agencies, however, several MIH-CP programs are now receiving payments for the services they are providing. Learn how to prove the value of MIH-CP services and develop the right economic model for sustainability. MIH-CP Medical Control: Who's In Charge? Neal Richmond, MD Who is the right physician to be the lead medical control for MIH-CP programs? An EMS medical director, a primary care provider or a specialty care provider? Dr. Richmond has led the devel- opment of MIH-CP programs in Kentucky and is the EMS medical director for some of the most successful MIH programs at MedStar Mobile Healthcare in Ft. Worth, TX. This combination provides him with unique insight into the sometimes thorny issues of medical control for MIH-CP programs. This session discusses the role of physician leadership in MIH-CP programs. MIH-CP Continuing Education: Carving a Path Ahead John Clark, JD, MBA, NRP, FP-C, CCP-C, CMTE, Anne Robinson- Montera, RN, BSN Since the national standardized education and credentialing exam for community paramedics have been developed, the next step is to create a system for continuing education. In this session, the presenters will discuss the need for ongoing public health, primary care, social service and clinical education. The need for core competencies will be addressed for initial and ongoing education along with presenting the need for accrediting educational institutions. MIH-CP Technology: The Transforma- tion of Patient Care and Operations Panel discussion This panel discussion highlights how technology is working to transform MIH-CP operations and improve patient care and outcomes. Learn how data collection, point-of-care testing and tele- medicine are enabling MIH-CP programs to grow and expand services.