EMS WORLD ONLINE NEW THIS MONTH:
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QUESTION OF THE WEEK Visit our homepage each Monday to find that w
test your EMS knowledge. Questions provided by EMTRe by EMTReview..com. Here's a question posted in January:
Q uestion: Your critical trauma patient requires
A nswer: If you have tried to use a jaw thrust but can' ventilate your patient, you would next use a head-tilt, chin lift. Even though this may aggravate a spinal injury, not being able to ventilate is worse.
ventilation. You are unable to maintain an airway and ventilate using the jaw thrust. What should you do? ut can t
w
head-til piin lal in
T he jaw thrust is a difficult technique and is best per- formed with two rescuers.
1
week's question and com.
Motivating Staff to Excel In Part 8 of our Customer Care series, author Chris Hendricks discusses how to motivate staff to deliver excellent customer
service. "A good remedy for burnout," says Hendricks, "is a newfound sense of customer service, which can turn a routine or bogus call into something staff feel good about." See EMSWorld.com/10613069
WEBCAST ARCHIVES
Visit EMSWorld.com/webcasts to view our archives:
¶ Maximizing Resuscitation Success: Building a Program of Quality Care for Victims of Cardiac Arrest (CE Presentation)
¶ Mass-Casualty Management ¶ CPAP ASAP! (CE Presentation) ¶ Ambulance Safety Seating and Design ¶ The Role of NPPV in Prehospital Care (CE Presentation) ¶ What You Need to Know About EMS Telemedicine
2 3
Mass Casualty Incident Management In part 2 of this series, educator Rommie Duckworth uses his personal experience responding to Hurricane Andrew and
9/11, along with lessons from around the world, to make the core skills of MCI management both concrete and tangible. This month he discusses reasons to declare an MCI. See EMSWorld. com/10613084
"Don't Open the Box" In this guest editorial from "When Johnny Met Rosie" columnist Tracey Loscar, Tracey discusses the use of humor when dealing with death and shares her own personal experience when it comes to turning to laughter to deal with grief. See EMSWorld. com/10613077
PRODUCT GUIDE SPOTLIGHT New Life/form Micro Preemie Simulator from Nasco • This 25-week neonate can be ventilated and will accept a functional ET tube, NG tube, umbilical catheter, and IV line, as well as a non-functional chest tube and stomas.
See EMSWORLD.com/10537470 for more information and then search our entire online Product Guide.
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8 FEBRUARY 2012 | EMSWORLD.com
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